All the components you need, already included.
The pod.camp components are the essential tools for managing every aspect of your campsite or holiday village. They’re built into the PMS, ready to use, and perfectly integrated.
Integrated tools, simplified management
pod.camp provides all the essential tools to manage your hospitality facility in one simple, integrated platform. From booking to operational management, every component is designed to work together, automate processes, and save you time every day.
Three booking flows, one integrated PMS
Every campsite has its own habits and guests, so pod.camp offers three distinct booking flows—LeadCare, Fill&Go, and BOL (Booking On Line). Whether you prefer personal contact, a quick request form, or fully automatic reservations, pod.camp adapts perfectly to your operation.
All three flows lead to the same result: smooth, centralised management with zero stress.
Direct‑contact bookings ideal for properties that value a personal rapport with guests. LeadCare captures requests from forms, emails, or phone calls and helps you reply quickly with a clear, professional quote.
Lead capture
Lead care
All requests from the site, email, or external forms are funnelled into one interface nothing is lost, everything is tracked.
Quote and reply
Lead Care + PMS + Integrated rates
The PMS generates a precise, personalised quote with up‑to‑date prices and the gathered information. The customer receives it by email quickly.
Confirmation and booking
PMS
Once the quote is confirmed, the booking is recorded automatically. The customer record is created, availability updated, and management passes to the central system.
Operational management
Staff App + IoT (if active) + PMS
The system automatically assigns cleaning or maintenance tasks. The operations team works in sync thanks to the dedicated app and, if active, the IoT system manages access and consumption.
Analysis and control
Business Intelligence
Every piece of data—from the initial request to checkout—is collected and analysed. Intuitive dashboards help monitor response times, conversions, and seasonal performance.
100 % automatic booking: The customer books directly from the website or an OTA portal. Everything updates automatically in the PMS, with no manual intervention needed. Perfect for those who want to work less and better.
Autonomous online booking
Booking Engine + Channel Manager
The guest makes the booking directly on the campsite website or through an OTA portal. The system shows real‑time updated availability and rates, synchronised with the pod.camp PMS.
Automatic confirmation and registration
PMS
The booking is automatically captured by the PMS, which creates the guest profile, assigns the unit, and updates availability without manual intervention.
Digital check‑in and service access
Guest App + Captive Portal (optional)
The guest can complete check‑in via smartphone before arrival or directly on‑site. If active, the captive portal allows access to Wi‑Fi and digital services with secure authentication.
Operational management
Staff App + IoT (if active) + PMS
Staff automatically receive cleaning and maintenance tasks. Access and services (water, energy, NFC) can be managed autonomously through integrated IoT devices.
Analysis and control
Business Intelligence
All data relating to the online booking flow are collected and analysed in real time. The PMS provides reports on occupancy, sales channels, operational performance, and guest behaviour.
Quick request, simplified handling: Fill&Go is the solution designed to welcome guests who arrive without a booking. Thanks to a digital form accessible via link or QR code, the customer can register independently, quickly, and from any device. The data are transferred directly into the pod.camp PMS, simplifying reception work and ensuring smooth, queue‑free check‑in.
Rapid form completion
Fill&Go Form + Booking Engine
Upon arrival, the guest without a booking accesses a digital form via a link on the campsite website or a QR code displayed at the entrance. This form is designed to be filled in quickly from any device.
Personal data entry
Fill&Go Form
The guest enters their essential personal information in the online form, such as first name, last name, identity document, and contacts. The form’s intuitive design makes for quick, error‑free completion.
Data submission and confirmation
Fill&Go Form + PMS
At the end of the form, the guest receives a code to present at reception. Entering it into the PMS automatically populates the data, simplifying check‑in and availability verification. The Staff App can notify staff to prepare the pitch.
Operational management
Staff App + IoT (if active) + PMS
The system automatically generates operational tasks (cleaning, unit preparation). Everything is visible to staff via the Staff App. If present, the IoT system controls access, energy, and other smart services.
Analysis and control
Business Intelligence
The data relating to the Fill&Go flow are collected and processed to produce statistics on response times, conversion, operations, and seasonal performance.
The beating heart of a connected, seamless ecosystem
One platform, everything under control.
Every feature you use—from the booking engine to staff apps, from the channel manager to IoT modules—communicates natively with the PMS, sharing data in real time.
This means fewer errors, less duplication and a continuous operational flow: bookings update automatically, staff receive information in real time, access is managed securely, and you always have every aspect of your property under control from a single platform.
With pod.camp, everything speaks the same language: yours.
